Privacy Policy

Welcome to SC Review and our website at www.screview.com. At SC Review, we take the protection of your data very seriously. In the following, we explain what information we collect when you use our website and services, and how it is used.

The Basics

What law applies?

Our use of your Personal Data is subject to the California Consumer Privacy Act (CCPA) and other applicable U.S. federal and state data protection laws. We also comply with relevant industry standards and best practices.

What is Personal Data?

Personal Data is any information about personal or factual circumstances that relate to a person. This may include name, date of birth, email address, postal address, or telephone number, as well as online identifiers such as IP addresses or device IDs.

What is processing?

"Processing" is any operation or set of operations performed on Personal Data, whether or not it is done automatically. This term covers virtually any handling of data.

Who is responsible for data processing?

The responsible party within the meaning of applicable U.S. data protection laws is:

SC Review (a division of Sportsman Creative)

("SC Review," "we," "us," or "our").

If you have any questions about this policy or our data protection practices, please contact us at support@screview.comor write to us at the above address.

What are the legal bases for processing?

We process your Personal Data under the following legal bases:

  • To fulfill contractual obligations – For example, to provide you with services.
  • Legitimate interests – Including IT security, business improvements, and fraud prevention.
  • Based on your consent – If you have given us permission to process your data for specific purposes.
  • To comply with legal obligations – Such as tax and regulatory compliance.

Am I obliged to provide data?

You are only required to provide Personal Data that is necessary for our business relationship or that we are legally obligated to collect. Without this data, we may not be able to provide services.

Data that we collect automatically

Log Data

Each time you visit our website, we collect log data such as:

  • Pages accessed
  • Browser type and version
  • IP address
  • Operating system
  • Referral sources

The legal basis for this processing is our legitimate interest in ensuring the security and functionality of our website.

Hosting

Our website is hosted by a reputable U.S.-based hosting provider to ensure secure and efficient service delivery.

Cookies

We use cookies to improve our website’s functionality and user experience. There are two types of cookies:

  • Essential Cookies – Required for basic website functionality.
  • Non-essential Cookies – Used for analytics and advertising, requiring user consent under the California Online Privacy Protection Act (CalOPPA).

For more details, refer to our Cookie Policy.

Cookie Consent

When you enter our website, the following Personal Data is collected:

  • Your consent preferences
  • IP address
  • Browser and device information
  • Time of visit

The basis for processing is our legitimate interest and your consent.

Links to Other Websites

If you follow links to third-party websites, those websites may have different privacy policies. We encourage you to review their policies separately.

Third-Party Services and Content

We integrate third-party content and services based on our legitimate interest in providing enhanced functionality. Third-party providers include analytics, social media, and marketing services. Each provider's privacy policy governs their data handling practices.

Data We Collect Directly

Contact

If you contact us via email or web forms, we collect:

  • Name
  • Email address
  • Phone number (if provided)
  • Inquiry details

The legal basis for processing is your consent and our legitimate interest in responding to inquiries.

Registration

When you create an account, we collect:

  • Full name
  • Username
  • Email address
  • Password

Processing is based on contract fulfillment and consent.

Service Usage

We process Personal Data related to service usage, including support requests, billing, and compliance.

In certain cases, we act as a Data Processor, meaning we process data based on customer instructions under applicable U.S. regulations.

Payment Data

We use Stripe and PayPal for payment processing. We do not store or have access to your payment details. Payments are processed securely in accordance with each provider's terms.

Marketing

If you consent to marketing communications, we may contact you through email or other channels. You may opt out at any time.

Data Security

We implement strict technical and organizational measures, including:

  • SSL encryption
  • Access controls
  • Regular security audits

However, no online transmission is 100% secure. If we learn of a data breach, we will notify affected individuals promptly.

Data Retention

We retain Personal Data as long as necessary for business and legal compliance. Retention periods vary based on data type and applicable regulations.

International Data Transfers

If we transfer data outside the U.S., we implement safeguards such as contractual agreements to ensure data protection.

Children's Privacy

We do not knowingly collect data from individuals under 13. If we become aware of such data, we will delete it immediately.

Automated Decision-Making

We do not engage in automated decision-making that significantly affects individuals.

Your Rights Under U.S. Privacy Laws

Depending on your state of residence, you may have rights under laws such as CCPA and CalOPPA, including:

  • Right to access – Request information about data we collect.
  • Right to correct – Request correction of inaccurate data.
  • Right to delete – Request deletion of your data.
  • Right to opt-out – Prevent sale or sharing of Personal Data.
  • Right to non-discrimination – No penalty for exercising privacy rights.

To exercise your rights, contact us at support@screview.com.

Changes to This Privacy Policy

This Privacy Policy was last updated on 01/01/2025. We may update this policy periodically and will notify you of significant changes.

For any questions, please contact us at support@screview.com.

Frequently Asked Questions

Find answers to your questions about SC Review

Pricing Packages

30-day free trial

What is SC Review and how does it work?

SC Review is an all-in-one reputation management platform that helps businesses monitor, manage, and improve their online reviews. Our software integrates with platforms like Google, Yelp, Facebook, and dozens more to track reviews, automate review requests, and provide insights to boost your online reputation.

Why does my business need online reputation management?

Your online reputation directly impacts customer trust and business growth. 90% of consumers read at least 10 reviews before making a decision, and businesses with higher ratings attract more customers. SC Review helps you generate more positive reviews, manage feedback, and improve your visibility in search results.

How does SC Review help me get 5-star reviews?

SC Review automates the review collection process by sending SMS and email requests to happy customers, making it easy for them to leave positive feedback. We also help filter negative experiences before they become public reviews, protecting your brand reputation.

Can I respond to reviews directly from SC Review?

Yes! SC Review allows you to respond to reviews from one dashboard across multiple platforms, including Google, Yelp, Facebook, and dozens more. We also provide AI-powered response templates to help you reply quickly and professionally.

What happens if I get a negative review?

Negative reviews can hurt your business, but SC Review helps you take control. We provide real-time alerts so you can respond quickly, plus private feedback channels to resolve issues before they escalate. We also offer insights on how to improve your customer experience to prevent negative feedback in the future.

How does SC Review improve my Google ranking?

Google considers reviews as a ranking factor—businesses with more positive reviews rank higher in search results. SC Review helps increase your review volume, frequency, and rating, all of which contribute to better SEO and higher visibility in local searches.

Can SC Review help me remove fake or unfair reviews?

Yes, while we can’t delete reviews directly, SC Review identifies suspicious or fake reviews and provides guidance on how to dispute them through platforms like Google and Yelp.

Does SC Review work for multiple business locations?

Yes! SC Review is perfect for businesses with multiple locations. You can monitor and manage reviews for each location from a single dashboard, ensuring consistent brand reputation across all your locations.

How quickly will I see results?

Most businesses start seeing improvements in their online reputation within the first few weeks of using SC Review. By automating review requests and actively managing customer feedback, you can begin generating more 5-star reviews almost immediately. This will increase your ranking and reputation score with Google!

What happens if I cancel?

If you decide to cancel your SC Review subscription, you’ll retain access until the end of your billing cycle. Your review data and past insights will remain saved, but you’ll lose access to automation tools, review monitoring, and response management. If you choose to return, you can easily reactivate your account without losing any historical data.

How much does SC Review cost?

We offer flexible pricing plans based on your business size and needs. Start with a 30-day free trial to experience SC Review risk-free. No credit card required!