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Cookie Policy

This Cookie Policy explains how we use “cookies” and similar technologies (such as “web beacons”, “pixels”, or “tags”) on the SC Review website at www.screview.com (“website”) and in our marketing emails. It is designed to help you make informed decisions when using our website and interacting with our communications. Please take a moment to read and understand this Cookie Policy.

This Cookie Policy should also be read in conjunction with our Privacy Policy and aligns with the California Online Privacy Protection Act (CalOPPA) and other applicable U.S. data protection laws.

What are cookies?

Cookies are small text files or pieces of code, which often include an anonymous unique identifier. When you visit a website, the website sends information to your computer or mobile device and creates a text file that is then stored on your device. Information gathered through cookies may include the date and time of visits and how people use the website, allowing for improvements and better functionality. Cookies also help in making sure you receive relevant advertising.

Similar technologies, including “web beacons,” “pixels,” or “tags,” perform similar functions, allowing website operators to track visitor interactions and engagement.

We use both first-party cookies (placed by us) and third-party cookies (placed by others). Information collected by third-party cookies will be shared with the relevant third party. Please refer to their privacy notices for more details about the information they collect and how they use it.

How long do cookies last?

  • Session Cookies – These are temporary cookies that are placed on your device during your browsing session and then automatically erased when you close your browser.
  • Persistent Cookies – These are stored on your browser until they expire or are manually deleted. Their lifespan varies based on their purpose.

Which cookies are used on our website?

We use the following types of cookies:

  • Essential Cookies/Strictly Necessary Cookies – These cookies are required for basic website operation, including login authentication and shopping cart functionality.
  • Functional Cookies – These recognize you when you return to the website, remember your preferences, and enhance user experience.
  • Performance Cookies – These cookies track how users interact with the website, allowing for analysis and improvements.
  • Analytical Cookies – These cookies, often set by third parties, help recognize repeat visits and analyze behavior patterns.
  • Advertising Cookies – These cookies help deliver targeted advertisements based on browsing habits.

Is consent needed to use cookies?

  • Essential Cookies – We do not need your consent to store and access these cookies.
  • Non-Essential Cookies – We require your consent to store and access non-essential cookies.

How can I manage cookies?

Browser Controls

Most browsers allow you to control and delete cookies through the settings menu. Refer to your browser documentation for instructions:

  • Google Chrome
  • Mozilla Firefox
  • Microsoft Edge
  • Opera
  • Safari

Pop-Up Consent Tool

When you first visit our website, a cookie consent pop-up allows you to manage your preferences. You may withdraw or adjust your consent settings at any time through the pop-up tool.

Changes

We may update our Cookie Policy from time to time to reflect legal or business changes. We recommend checking this page periodically for updates. This Cookie Policy was last updated on 01/01/2025.

Frequently Asked Questions

Find answers to your questions about SC Review

Pricing Packages

30-day free trial

Email Support

What is SC Review and how does it work?

SC Review is an all-in-one reputation management platform that helps businesses monitor, manage, and improve their online reviews. Our software integrates with platforms like Google, Yelp, Facebook, and dozens more to track reviews, automate review requests, and provide insights to boost your online reputation.

Why does my business need online reputation management?

Your online reputation directly impacts customer trust and business growth. 90% of consumers read at least 10 reviews before making a decision, and businesses with higher ratings attract more customers. SC Review helps you generate more positive reviews, manage feedback, and improve your visibility in search results.

How does SC Review help me get 5-star reviews?

SC Review automates the review collection process by sending SMS and email requests to happy customers, making it easy for them to leave positive feedback. We also help filter negative experiences before they become public reviews, protecting your brand reputation.

Can I respond to reviews directly from SC Review?

Yes! SC Review allows you to respond to reviews from one dashboard across multiple platforms, including Google, Yelp, Facebook, and dozens more. We also provide AI-powered response templates to help you reply quickly and professionally.

What happens if I get a negative review?

Negative reviews can hurt your business, but SC Review helps you take control. We provide real-time alerts so you can respond quickly, plus private feedback channels to resolve issues before they escalate. We also offer insights on how to improve your customer experience to prevent negative feedback in the future.

How does SC Review improve my Google ranking?

Google considers reviews as a ranking factor—businesses with more positive reviews rank higher in search results. SC Review helps increase your review volume, frequency, and rating, all of which contribute to better SEO and higher visibility in local searches.

Can SC Review help me remove fake or unfair reviews?

Yes, while we can’t delete reviews directly, SC Review identifies suspicious or fake reviews and provides guidance on how to dispute them through platforms like Google and Yelp.

Does SC Review work for multiple business locations?

Yes! SC Review is perfect for businesses with multiple locations. You can monitor and manage reviews for each location from a single dashboard, ensuring consistent brand reputation across all your locations.

How quickly will I see results?

Most businesses start seeing improvements in their online reputation within the first few weeks of using SC Review. By automating review requests and actively managing customer feedback, you can begin generating more 5-star reviews almost immediately. This will increase your ranking and reputation score with Google!

What happens if I cancel?

If you decide to cancel your SC Review subscription, you’ll retain access until the end of your billing cycle. Your review data and past insights will remain saved, but you’ll lose access to automation tools, review monitoring, and response management. If you choose to return, you can easily reactivate your account without losing any historical data.

How much does SC Review cost?

We offer flexible pricing plans based on your business size and needs. Start with a 30-day free trial to experience SC Review risk-free. No credit card required!